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development
completedJuly 15, 2024

COVID-19 Test Offer Portal

Healthcare web portal for COVID-19 testing services at Northwell Health, providing streamlined test scheduling, information access, and user-friendly interface for pandemic response.

Enterprise Design Context

This Northwell Health project reflects design decisions made in collaboration with business stakeholders and follows established enterprise guidelines. While some design choices may not align with modern UI/UX best practices, they were implemented to meet specific business requirements, regulatory compliance needs, and organizational constraints within the healthcare environment.

COVID-19 Test Offer Portal

Challenge

During the COVID-19 pandemic, Northwell Health needed a rapid deployment of a user-friendly testing portal that could handle high traffic volumes while providing clear, stress-free access to COVID-19 testing information and scheduling for patients and healthcare workers.

Solution

Developed a streamlined, accessible web portal using React and TypeScript that prioritizes clarity and ease of use during a high-stress healthcare crisis, with mobile-responsive design and clear information hierarchy for testing procedures and scheduling.

Key Features

Streamlined COVID-19 test scheduling and information portal
Clear, stress-reducing interface design for pandemic response
Mobile-responsive design for accessibility during crisis conditions
Integration with Northwell Health scheduling and patient systems
Accessible design following healthcare accessibility standards
Real-time availability and scheduling updates
Multi-language support for diverse patient populations
Clear guidance on testing procedures and safety protocols

Technologies & Tools

ReactTypeScriptHealthcare SystemsPortal DevelopmentResponsive DesignMedical UI/UX

Technical Implementation

Built using React and TypeScript with focus on performance and accessibility during high-traffic periods. Implemented responsive design principles with mobile-first approach, integrated with existing Northwell Health systems for scheduling and patient management, and optimized for fast loading during critical healthcare scenarios.

Key Results

Successfully handled high-volume traffic during pandemic peaks
Improved patient access to testing resources
Reduced phone call volume to scheduling departments
Positive feedback on clarity and ease of use

Impact & Outcomes

Successfully provided essential healthcare access during the COVID-19 pandemic, enabling thousands of patients and healthcare workers to efficiently access testing information and scheduling, contributing to Northwell Health's pandemic response efforts and public health initiatives.

Project Gallery

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COVID-19 Test Offer Portal - Screenshot 1
COVID-19 Test Offer Portal - Screenshot 2